Our Commitment to Your Privacy
Families often reach out to us at a deeply personal moment. We take that trust seriously. This Privacy Policy explains what information this website collects, how we use it, and the choices you have.
This policy applies only to information collected through this website (adoptionsupportservices.com). It does not apply to information shared with us by phone, by email outside of this website, or in person.
Information Shared as a Client Is Handled Separately
If you become a client, the information you share with us during a home study, post-placement visit, counseling session, or other professional service is not governed by this website policy. That information is handled according to the confidentiality obligations that apply to Florida Licensed Clinical Social Workers and licensed child-placing agencies, and according to any agreement you sign with us.
Please Keep Website Messages General
Our contact form is a simple way to start a conversation. Please do not include sensitive details in it, such as medical information, case details, financial account numbers, or information about a child or birth parent. Christen is happy to discuss the specifics of your situation by phone.
Information We Collect
Information you choose to give us. When you use our contact form, we collect the information you enter: your name, email address, phone number (optional), the topic you select, and your message.
Information collected automatically. Like most websites, ours automatically receives basic technical information when you visit, such as your browser type, device type, general location (city or region), the pages you view, how you arrived at our site, and the date and time of your visit. We use this information in summary form to understand how the website is used.
We do not ask for, and this website does not collect, payment information, account passwords, or government identification numbers.
How We Use Your Information
We use the information we collect to:
- respond to your questions and requests;
- schedule consultations and provide the services you ask about;
- understand which pages are helpful so we can improve the website;
- keep the website secure and working properly; and
- comply with the law, a court order, or other legal process.
We do not sell your personal information. We do not share it with third parties for their own marketing. We do not use it to show you targeted advertising.
Cookies and Analytics
We use Google Analytics to understand how visitors use our website, for example which pages are visited most and how people find us. Google Analytics uses cookies and similar technologies to collect this information on our behalf. We have not enabled Google's advertising features, and we do not use this information to identify individual visitors.
You can limit cookies through your browser settings, or install the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout. The website will still work if you do.
Our website also loads fonts from Google Fonts, which means your browser connects to Google's servers to display the text on this site.
Do Not Track. Some browsers offer a "Do Not Track" setting. There is no industry standard for responding to these signals, and our website does not currently respond to them.
Service Providers We Use
We rely on a small number of trusted service providers to run this website. They only receive the information they need to provide their service:
- Netlify hosts this website and receives contact form submissions.
- Google Analytics provides website usage statistics.
- SiteGround hosts our email, where contact form notifications are delivered.
Each of these providers has its own privacy policy that governs its handling of data.
How Long We Keep Information
We keep contact form submissions only as long as reasonably necessary to respond to you and follow up on your inquiry. If you become a client, records are kept as required by the laws and licensing rules that apply to our practice. Analytics data is kept in summary form according to the retention settings in our Google Analytics account.
How We Protect Your Information
This website uses a secure (HTTPS) connection, which encrypts information sent between your browser and our site. Access to contact form submissions is limited to Christen Hartig, LCSW, and the people who help maintain this website. No method of transmitting or storing information online is completely secure, so we cannot guarantee absolute security. This is another reason we ask that you share sensitive details by phone.
Your Choices and Requests
You may contact us at any time to:
- ask what information you submitted through this website that we still have;
- correct information that is inaccurate; or
- ask us to delete information you submitted through this website.
We will honor these requests unless we are required by law or professional record-keeping rules to keep the information. We may need to verify your identity before acting on a request.
Testimonials
We publish client testimonials only with the client's permission. If you would like your testimonial changed or removed, contact us and we will promptly do so.
Children's Privacy
This website is intended for adults. We do not knowingly collect personal information through this website from children under 13. If you believe a child has submitted information to us, please contact us and we will delete it.
Links to Other Websites
Our website may link to other websites, such as adoption agencies, attorneys, or state resources. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above.
Governing Law
This Privacy Policy is governed by the laws of the State of Florida, without regard to its conflict of law provisions.
Contact Us
If you have questions about this Privacy Policy or would like to make a request, please contact:
Adoption Support Services of Florida, Inc.
Attn: Christen Hartig, LCSW
Email: christen@adoptionsupportservices.com
Phone: (407) 366-6436